Get in Touch with Us

Need help with an order, a specific gadget, or our shipping process? Reach out to the Samaya Store support team. We're always here to assist you.

Office Address

Building 73 Road 387
Manama, Bahrain, 00324

Call or WhatsApp

+973 32309242

Email Support

contact@samaya-store.com

Shipping Operations

Drop Shipping starts from KSA

Support Questions

1. How can I track my drop-shipped order from KSA? +
Once your order is processed and dispatched from our KSA facility, we will send you a tracking link via email and WhatsApp. You can use this link to follow your smart gadget right to your doorstep.
2. What is the fastest way to get support? +
The quickest way to reach our team is via WhatsApp at +973 32309242. Whether you have a question about a lifestyle product or need help with a recent order, our support team is ready to assist you.
3. Do you have a physical store I can visit? +
We operate primarily as an online retailer to serve the entire GCC efficiently. However, our registered corporate office is located at Building 73, Road 387, Manama, Bahrain.
4. Can I change or cancel my order after placing it? +
Yes, but please contact us immediately! Send us a message on WhatsApp or email us at contact@samaya-store.com. If your order hasn't been processed for drop-shipping from KSA yet, we will happily modify or cancel it for you.
5. I need help setting up my smart gadget. What should I do? +
Don't worry, we're here to help! If the manual isn't clear enough, simply send us an email or a WhatsApp message with the product name. Our support team will guide you step-by-step to get your new smart home device up and running.